Training and Support

Training

Before you start operating your Franchise, Canada Bread provides a mandatory 3-week training program consisting of certified on-route and in-store training.  The training takes place with your assigned “Franchisee Trainer” at an established Canada Bread Depot, usually in the same operating area as your Franchise.  This training provides a comprehensive understanding of the Canada Bread Franchisee operation functions, which includes:

• Inventory Management
• Merchandising
• Customer Service
• Billing
• Receiving Protocols
• Standards of Operations

During your first few weeks as a new Canada Bread Franchisee, your Territory Manager will work closely with you at the depot and will arrange to meet you at your customer locations providing direct coaching and feedback.  He/she will work with you through communication and execution standards as they relate to your specific franchised route and list of customer accounts.

Ongoing Support

Canada Bread will provide operational guidance through its network of Regional Sales staff.  Some of the support provided includes: 

• Weekly Personal Franchise Meetings (PFM) with your Territory Manager at which time he/she will share strategic sales information with you about your Franchise, discuss how your business is performing and discuss potential opportunities to help build your business
• Regional Meetings – overview of the direction of the bakery business, presentation of new products and programs and open forum platform
• Intranet – a password protected area of the website to provide you with your weekly reports and feature sheets, tools, customer information, franchise programs and much more
• Advisory Council/Communication Committee – comprised of elected Franchisee representatives that meets approximately four (4) times a year and provides a forum to exchange ideas and information between Canada Bread and our Franchisees.
• And more.
  • Marketing and Promotional Support
  • Ongoing Training Programs
  • Key Account and Sales Support